The SIPOA Communications Committee held its meeting at the SIPOA Administration Building Conference Room on October 16, 2015, from 10:30 AM-Noon.
The first item of business pertained to a discussion of communications during the October 2-6 weather emergency, with a focus on (a) lessons-learned re: distribution, accessibility, and timeliness of emergency information (e.g., road closures, ponding, weather) to property owners; (b) importance of updating software to be able to access timely emergency information; and (c) critical mobile traffic and weather apps to download.
The Town of Seabrook receives information from Charleston County, which is then forwarded to SIPOA for distribution to property owners via E-blasts. Given the severity of the weather emergency, SIPOA issued during the emergency three E-blasts daily. In addition, Tidelines was identified as a most useful source of real-time information, particularly as related to road conditions, as conditions changed rapidly and on-the-scene property owners often had more current information than was distributed by either the Charleston Sheriff’s office or County.
In addition, mobile apps were identified as particularly useful during the emergency: WAZE (traffic conditions); NOAA Radar (weather conditions down to street level); and Live5News (traffic and weather conditions). It is critical going forward that operational software—particularly on standalone desktops and laptops—be kept up-to-date in order to receive useful information, especially in an emergency, in a timely fashion. If software is out-of-date, HTML communications may be unreadable.
The Committee will take to the Board at its November 16 meeting for Board approval a short communications survey for property owners on lessons learned during the weather emergency. A standalone Tech Forum will be scheduled that will focus exclusively on emergency communications, and the SIPOA Communications Committee will do a brief Tech Forum teaser at the November 16 “Get the Scoop” meeting. The Tech Forum will focus on Tips and Tricks—the variety of tools that need to be monitored during an emergency ((e.g., NOAA, Live5News, WAZE, SIPOA E-Blasts, Town Website, Tidelines, and Club Communications)—and what to do to access information when electricity or Internet is down.
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